Contact Us

We continue to operate by appointment only.  If you'd like to drop your unit off at our Richmond facility, we do have a lockbox available for drop off.  Secure parking lot is open from 6 am - 9 pm daily.  Security cameras are installed for safety reasons.

Our shop will email you instructions upon providing us with your information.

Upon completion of diagnostics (2 - 3 days), we would send an estimate to repair.  With your approval, parts would be ordered direct from Epson.  Installation is prioritized based on what arrives.  Typical turnaround time is 2 - 7 business days (highly dependent on availability of parts).